Useful Information

Our practices and facilities are accredited with SAOC-South African Oncology Consortium, and independent regulatory organization of Oncology and Haematology Specialist’s, ensuring the most effective cancer treatment in South Africa. We are also accredited with Isimo Health (Pty) Ltd.

As part of your care, you may require the following services:

CHEMOTHERAPY

Chemotherapy, also known as ‘chemo’, is the treatment of cancer using drugs to destroy cancer cells. The drugs target the cancer cells, cells that divide and grow quicker than healthy cells and prevents them from making more cells. Chemotherapy works throughout the whole body, destroying cancer cells more rapidly than it destroys healthy cells. However, the chemo can affect fast-growing cells such as hair, skin.

The goals of the treatment differ depending on the type of cancer and how far it has spread. Sometimes, the goal is to cure cancer by destroying all the cancer cells and keep it from returning. In other cases, the treatment is used to slow down the growth of the cancer cells and prevent it from spreading. The treatment can also help ease the symptoms caused by cancer. Chemotherapy given to ease symptoms and slow growth is sometimes called palliative care. There are two ways the treatment can be administered, by mouth or intravenously (injection into a vein).

RADIOTHERAPY

Radiotherapy is a targeted treatment for cancer that uses high-energy rays to disrupt the growth of cancer cells with the goal of killing them, slowing down growth and shrinking tumour’s. Radiation therapy can be used as the primary cancer treatment or in conjunction with other forms of treatment. The course of treatment is usually administered over several days or weeks, coming in daily on an outpatient basis. Radiotherapy may be given:

Externally: The most common type of radiotherapy, the radiation is delivered from a machine outside of the body. It can be used to treat large areas of the body.

HORMONAL THERAPY

Hormone therapy works by blocking the effects of the hormones that some cancers use to grow. Cancers that respond to this type of treatment include breast, prostate, ovary and womb/endometrial.

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We understand that money matters are sensitive topic, but we would prefer your to be aware of potential costs rather than receiving unexpected bills afterwards.

Payments and billing information:

MEDICAL AID PAYMENTS

Accounts, are submitted electronically (via EDI) to the medical aids. The medical aid then pays us in accordance with the authorisation that they had agreed to. At the risk of labouring the point, at times we have problems with the medical aids settling our accounts timeously. The contract with the medical aid lies between you and your medical aid, not between us and your medical aid. Should your

medical aid fail to settle our accounts, you will personally be held responsible for outstanding amounts.

PRIVATE PAYMENTS

All payment needs to be made by EFT, cash or card machine. No credit card facility is available. Please refer to the invoice for the banking details. Please use your name and surname as the reference for EFT payments.

CHEMOTHERAPY BILLING

The billing structure is determined by your medical aid. In some cases, all the chemotherapy costs appear on one account. Some medical aids reimburse us directly for the chemotherapy. In those cases, the invoice will contain an itemised bill for a facility fee, professional fee and chemotherapy drugs, supporting drugs and consumables. We submit this invoice to your medical aid. Other medical aids reimburse the wholesale pharmacy for the chemotherapy drugs, supporting drugs and consumables. The wholesale pharmacy submits its invoice to the medical aid. We then invoice separately for a facility fee and a professional fee and submit a separate invoice to the medical aid. Minor variations on the above are determined by each individual medical aid.

If you do not belong to a medical aid, we can order the drugs on your behalf. We require that you pay the chemotherapy administration and facility fee two days prior to the treatment day. The same procedure applies should your medical aid not cover your treatment or requires you to pay a portion of your treatment. Some medications require special permission from the Medicines Control Council (MCC) for use on a “named patient base”. This process can delay the procurement of drugs and is beyond our control. Unfortunately, we must recoup the expense for these applications from the patient (R330 per application).

Patients are liable for chemotherapy costs that are incurred when there is no authorisation for the treatment or when medical aids don’t honour their authorisations.

RADIOTHERAPY BILLING

The billing structure is determined by your medical aid. In some cases, all costs appear on one account. In other cases, the costs appear on two separate accounts. The billing structure for radiotherapy consists of two separate components. The first is related to the doctor’s professional fee for prescribing and overseeing the treatment. The second is related to the preparation for treatment and the delivery of treatment by the radiotherapy staff.

Private radiotherapy patients are charged at medical aid rates. Accounts are payable weekly on presentation. Should you go through the preparation process and not proceed to treatment, you will be liable for the costs incurred during the preparation.

 

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Eating Hints: Before, during, and after Cancer Treatment, a booklet, National Cancer Institu

This booklet covers:

  • What you should know about cancer treatment, eating well, and eating problems
  • How feelings can affect appetite
  • Hints to manage eating problems
  • How to eat well after cancer treatment ends
  • Foods and drinks to help with certain eating problems
  • Ways to learn more

Eating Hints: Before, during, and after Cancer Treatment